Registration and Account Questions

The Responsible Conduct of Research Training includes information about the All of Us Research Program, ethical requirements regarding protecting participants in research, details about research security, and more.

COURSE I: ALL OF US RESEARCH PROGRAM: Provides a general overview of the All of Us Research Program and the use of its data resources. Researchers will learn about key elements of data access and user requirements.

COURSE II: RESPONSIBLE CONDUCT OF RESEARCH: Provides an overview of ethical requirements regarding the protection of human participants in research, research misconduct and behaviors that can compromise research integrity, and requirements for safeguarding All of Us Research Program data. Researchers will learn that research about subgroups can potentially be stigmatizing, such as populations defined by sex, gender, race, ethnicity, culture, disease status, Tribal membership, or any other mechanism. Researchers will also learn that they need to understand the populations and/or groups they choose to study well enough to identify topics that are potentially sensitive.

COURSE III: RESEARCH SECURITY AND PRIVACY PROTECTIONS: Provides awareness training in understanding basic principles of data security and privacy statutes and recognizing national standards to protect individuals’ medical records and other personal health information, including electronic personal health information. Researchers will learn about the importance of protecting All of Us data and data shared by participants.

All researchers who want to use the All of Us Researcher Workbench need to verify their identity through Login.gov or ID.me.

Researchers who live in the United States, have a social security number (SSN), and have a valid U.S. government-issued ID (e.g., U.S. territory- or state-issued ID) can use Login.gov for identity verification. Otherwise, you must use ID.me.

If you are attempting ID verification either via Login.gov or ID.me and are having any issues, review our support article on identity verification where we provide a step by step process of both services.

If you're still having issues, email the Researcher Workbench support team at support@researchallofus.org.

As part of your institution's Data Use and Registration Agreement (DURA), your institution provides the All of Us Researcher Workbench access team with a list of accepted email domains.

When you create a Researcher Workbench account, you will be prompted to provide your institutional email address, which includes your institution’s unique email domain (e.g., vumc.org).

If you receive an error when creating your Researcher Workbench account, you will first need to check the email address that you entered (i.e., check that your email domain is unique to your institution and is spelled correctly). If so and you are still experiencing an error, email the Researcher Workbench support team at support@researchallofus.org.

Once a year, you are required to complete three steps to maintain your access to the Researcher Workbench and the All of Us dataset:

• Complete refresher modules of the Responsible Conduct of Research Training.
• Re-attest to the Data User Code of Conduct.
• Update and/or confirm personal contact information and institutional affiliation.

You may move on to study or work with other institutions while still analyzing data in the Researcher Workbench. Any researcher that needs to update their institutional affiliation in the Researcher Workbench can do so by contacting the Researcher Workbench support team.

Before requesting to change your institutional affiliation, please review the following steps.

1. Confirm that your research and workspace collaborators have what they need to continue their analysis.
   
   If simply changing institutions, workspaces can continue being shared with collaborators from other institutions. However, if you leave your institution without the intention of continuing research in the Researcher Workbench, your researcher account may be disabled by your institutional contact. If your account is disabled, the workspaces that you own will be inaccessible until you establish affiliation with another institution in the Researcher Workbench. Therefore, you should encourage your collaborators to copy the workspace(s) you own as needed, if you would like your collaborators to continue the analysis. Alternatively, prior to leaving an institution, you can work with your team to designate a co-owner of your workspaces.
   
   
2. Check if your new institution is listed on the All of Us Research Hub’s Registered Institutions page. If your new institution is not listed, you can request access on behalf of your institution via the Data Use and Registration Agreement (DURA) request form.
   
   You should know that if you have access to the Registered and Controlled Tiers at your former institution, it does not guarantee that you have access to both tiers at your new institution. Some institutions may require further approval prior to providing access to researchers during the registration process. Since those who want to change institutional affiliations are already registered researchers, they may be required to complete further steps for their new institution prior to regaining full access.
   
   
3. Reach out to the support team at support@researchallofus.org to change your institutional affiliation after you confirm your new institution has an existing DURA or has signed a DURA.
   
   The support team will need the name of the new institution, your new institutional email address, and your new role to update your account.
   
   
4. Reach out to your former institutional contact located on the Registered Institutions page and let them know that you are no longer associated with their institution in the Researcher Workbench.