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  1. User Support
  2. Credits and Billing
  3. Frequently Asked Questions

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Frequently Asked Questions

  • What are initial credits?
  • Can users pool their initial credits?
  • What exactly am I paying for?
  • Can I set a spending limit on my research project?
  • Can my initial credits be moved and applied to different projects and workspaces?
  • What if I don’t have a credit card but have purchase orders from grants?
  • Are there examples that can help me determine how much my research project would approximately cost?
  • What if I have more than one billing account to fund my projects?
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