Service Notification - Application Startup Delays - September 2026

  • Updated

Researchers may experience longer than usual application startup times across JupyterLab, R, and SAS. Existing applications remain accessible; however, some researchers may be unable to create new applications for certain machine types.

Timeline

  • September 14, 2026 - 4:29 p.m. ET - Identified: We've identified the cause and are working to restore normal service.
  • September 14, 2026 - 12:32 p.m. ET - Investigating: We’re aware of an issue causing increased application startup times and intermittent failures when creating new applications for certain machine types.

Summary

The All of Us Researcher Workbench is currently experiencing longer than usual application startup times across JupyterLab, R, and SAS. While existing applications remain accessible, creating new applications may fail for certain machine types.

Our team is working diligently to resolve this as quickly as possible, and we apologize for any inconvenience this may cause. If you have any additional questions, contact support@researchallofus.org.

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