Billing Policy Update to All of Us Initial Credits

The All of Us Research Program offers each newly registered researcher $300 in initial cloud credits to support computational work on the Researcher Workbench.

Beginning in early 2025, the program introduced expiration dates for these initial credits. Credits now expire 365 days after a researcher first gains access to the Researcher Workbench.

• Researchers created a workbench account on or before February 18, 2025 had their credits expire on February 17, 2026. 
• Researchers who gain access after February 18, 2025 will have credit expiration dates that vary based on when they sign the Data User Code of Conduct.

Researchers can review their specific credit expiration date directly in their Researcher Workbench profile, as noted here. 

Credit Expiration or Exhaustion 

Once initial credits are fully used or reach their expiration date, users will no longer be able to launch new analysis environments or access existing environments. Additionally, stored cloud resources such as workspace buckets and persistent disks, may be deleted. To avoid data loss and continue conducting analyses, researchers must set up a Google Cloud Platform (GCP) billing account before credits expire or are depleted.

How to update your billing 

Users can create a new billing pod for introducing a GCP billing account of their own, or, to preserve workspaces linked to an expired or exhausted credit pod, users can simply the GCP billing account linked to their credit pod. Information on updating the billing account linked to an existing billing pod can be found the Verily Workbook Support Hub here. For more information about using initial credits and a billing account to pay for your research, read the “Credits and Billing” section article on the User Support Hub.

Original publish date: March 2026